Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data (as defined below) and how we will treat it.
This Privacy Policy applies to Puzzlenet, apps, websites and related services (together, the “Services” or “games”, “apps”, “websites” for individual categories).
Cookies and similar data collection technologies
We, along with our third-party advertising networks, analytics partners, and service providers, may use cookies and similar technologies—such as mobile “SDKs”, pixels, and web beacons—to enhance and personalize your experience with our Services. These technologies help us deliver targeted advertisements, analyze performance, improve functionality, ensure security, and prevent fraud.
Some of these technologies enable the synchronization of behaviors and preferences across different platforms, devices, and apps. This allows us to tailor content, features, and advertisements to your interests. In addition, we and certain advertising networks may access your inventory of installed apps to avoid advertising already installed apps. In addition, they play a critical role in identifying and preventing unauthorized access, fraudulent activities, and other security risks to protect both you and our Services.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below a description of the ways in which we use your Personal Data, the legal bases we rely upon to do so and to provide you with an option to opt-out of certain practices, where applicable. We may use your Personal Data:
Service Provision and Maintenance
We process your data to provide and maintain our services consistent with the terms of our End User License Agreement. This allows us to provide our apps and its functionalities, recognize returning users, maintain your preferences and settings, sync your game progress across various devices, provide technical and other support and conduct essential business functions.
Syncing and Backup via Third-Parties
With your explicit permission, we use your data to provide backup and sync functions via third-parties like Google Play Games and Apple Game Center. Please note that these third parties mentioned in this section are governed by their own privacy policies, terms and end-user agreements and we are not responsible for and have no control over the sharing practices or policies of the third parties that operate those sites. Further, when you disable the backup feature, certain information might remain on your device(s) or the third party servers. To delete these remaining data, please visit your device’s or third party settings.
Analytics
We analyze your data using our own as well as third-party analytical tools to better understand how our services are used. This helps us learn about user behavior within our games, including navigation habits, feature usage, actions taken, duration of play, and frequency of return. These insights allow us to enhance user experience by improving gameplay, revising less popular features, and fixing any bugs or issues. Processing personal data through our first-party analytics tools is based on our legitimate interests in improving our games, developing new services, conducting analyses to modify our software or content, and providing an overall better experience for our users. When it comes to third-party analytics, we rely on your explicit consent as the legal basis for processing in jurisdictions where necessary.
RETENTION OF PERSONAL DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, provide our Services and enforce our legal agreements and policies.
We will also retain Personal Data and Usage Information for internal analysis purposes and legitimate business interest to the extent necessary to improve the functionality of our Services, for business purposes or when we are legally obligated to retain this data for longer time periods.
Your Personal Data collected through our Services will be retained for as long as permitted by applicable law or necessary depending on the respective purpose of collection and shall be deleted when they no longer serve one of the above-mentioned purposes or shall be anonymized and therefore will no longer constitute Personal Data. It is clarified that in no case the retention period should exceed the 5 years from the date of collection. Once we have deleted or anonymized your Personal Data, you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability.
AGE LIMITS
We appreciate the need to provide extra privacy protections to users who are children. Our Services are intended for general audiences over the age of 16 years and therefore children under the age of 16 years old (or older pursuant to applicable jurisdiction) should not download or use our Services. We do not knowingly collect personal information from children.
LINKS TO OTHER SITES
Our Privacy Policy may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy terms of every site you visit. We have no control over and assume no responsibility for the content, privacy terms or practices of any third-party sites or services.
YOUR RIGHTS AND OPTIONS
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights include:
- Right to access: You have the right to request access to the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to erasure: You have the right to request that we delete your personal data in certain situations.
- Right to restrict processing: The right to require us to restrict processing of your personal data in certain circumstances, eg if you contest the accuracy of the data.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another data controller.
- Right to object: You have the right to object to the processing of your personal data in certain circumstances, including where we use your personal data for direct marketing purposes or in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
- The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
In addition to the above rights, you also have the option to withdraw consent if we are processing your personal data based on your consent, at any time.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may change from time to time, and we encourage you to review it periodically. Your continued use of our Services signifies your acceptance of changes to this Privacy Policy.
In some cases, we may notify you of changes to this Privacy Policy with a prominent notice on our Services (for example by way of notification or pop-up), before the changes become effective and update the “effective date” at the top of this Privacy Policy.